FAQ
Where are you located ?
When will my order ship ?
How do you ship ?
What is your return policy ?
We are located in Ashland, OR
When will my order ship ?
We do our best to ship orders out as quickly as possible - orders for items in stock should ship out in 2-3 days but will always be shipped within 1 week of your purchase.
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What about "Pre-Order" ?
If an item is listed as “Pre-Order” that means we don’t currently have it in stock and it could take up to 4 weeks for us to ship it to you. Please contact us if you would like specific information about when a product will be available to ship.
How do you ship ?
Most products ship via Flat Rate USPS Priority Mail. For International Orders, you will receive a free pack of 5 stickers with your order.
What is your return policy ?
We want you to be happy with your purchase - if for any reason you are not satisfied you have 14 days to return it to us. You will be responsible for paying your own return shipping costs - please contact us for instructions on making your return.
What is your privacy policy ?We will not share your personal information with anyone - this includes your name, email address and all contact info. Our complete policy is here.